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Letters to Elpis Gift

A real person, a little help

Choosing a gift, checking a personal detail or asking about an order? Leave us a note. We will help you find the right next step.

For an existing order, include the order number and the email address you used at checkout.

Before you send your note

A few details help us understand your request.

  • Your order number, if you have one.
  • The product name and what you would like help with.
  • For damage or an incorrect item, please keep photos of the gift, packaging and shipping label ready.

Changes that cannot wait

If a name, design or delivery address needs changing, tell us as soon as possible. We will help where we can, but a change may not be possible once preparation or shipping has begun.

A question about your information

You can also contact us about privacy, access, correction or deletion of personal information. We may need to verify your identity before acting on a request.

Leave us a note

Tell us a little about your question and how we can help.

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